Free shipping after registration
30-day returns for defective items
1-year warranty on every phone
Free shipping after registration
30-day returns for defective items
1-year warranty on every phone

Privacy Policy

Last Updated: May/24/2026

iFix Tech LLC (“iFix Tech,” “we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit our website, create an account, place an order, contact us, request repair services, or interact with us in any other way.

By using our website or services, you agree to the terms of this Privacy Policy.

Table of Contents

We may collect personal information that you provide directly to us, including:

  • Name
  • Email address
  • Phone number
  • Billing address
  • Shipping address
  • Account login information
  • Order details
  • Repair request details
  • Device information, such as phone model, serial number, IMEI, issue description, or repair history
  • Any information you send through contact forms, email, phone calls, messages, or in-store communication

We may also collect information automatically when you use our website, including:

  • IP address
  • Browser type
  • Device type
  • Operating system
  • Pages visited
  • Time spent on the website
  • Referring website
  • Cookies and similar tracking data

When you place an order, payment information may be collected and processed by third-party payment providers such as credit card processors, PayPal, Apple Pay, Venmo, or other available payment methods.

We do not intentionally store your full credit card number or full payment credentials on our own systems. Payment transactions are handled by secure third-party payment processors according to their own privacy policies and security practices.

We use your information to:

  • Process and fulfill orders
  • Provide repair services
  • Create and manage customer accounts
  • Respond to customer service requests
  • Send order confirmations, invoices, shipping updates, and service updates
  • Process returns, refunds, exchanges, and warranty requests
  • Improve our website, products, and services
  • Prevent fraud, unauthorized transactions, and security issues
  • Comply with legal, tax, accounting, and business obligations
  • Send promotional emails or offers, only where permitted by law

If you bring or send a device to us for repair, your device may contain personal data such as photos, contacts, messages, apps, documents, passwords, or account information.

We respect your privacy and do not access your personal files unless it is necessary to perform the requested service, test the device, diagnose the issue, or unless you give us permission.

Before repair, we recommend that you:

  • Back up your device
  • Remove sensitive personal information when possible
  • Sign out of accounts when needed
  • Disable passwords, Find My iPhone, or device locks only when required for repair
  • Remove SIM cards or memory cards if they are not needed for the repair

We are not responsible for data loss during repair. Customers should keep a backup of important data before submitting a device.

Our website may use cookies, pixels, analytics tools, and similar technologies to improve website performance, remember preferences, understand how visitors use our website, and support marketing or advertising.

Cookies may help us:

  • Keep items in your cart
  • Remember login sessions
  • Improve website speed and functionality
  • Analyze website traffic
  • Measure advertising performance

You can disable cookies through your browser settings. Some parts of the website may not work properly if cookies are disabled.

We do not sell your personal information.

We may share information with trusted third parties only when necessary to operate our business, including:

  • Payment processors
  • Shipping carriers
  • Website hosting providers
  • Email and communication services
  • Analytics providers
  • Marketing platforms
  • Fraud prevention services
  • Professional advisors, such as accountants, attorneys, or insurers
  • Government authorities, if required by law

These third parties are only allowed to use your information as needed to provide services to us or as required by law.

When you place an order, we may share your name, shipping address, phone number, email address, and order information with shipping carriers so your order can be delivered.

Shipping carriers may use this information according to their own privacy policies.

If you sign up for emails, create an account, place an order, or otherwise give us permission, we may send you promotional emails, offers, product updates, or service announcements.

You can unsubscribe from marketing emails at any time by using the unsubscribe link in the email or by contacting us directly.

Even if you unsubscribe from marketing emails, we may still send important transactional emails, such as order confirmations, shipping updates, repair updates, account notices, or legal notices.

We keep personal information only as long as reasonably necessary for business, legal, tax, accounting, warranty, fraud prevention, and customer service purposes.

The length of time we keep information may depend on the type of information, the reason it was collected, and any legal requirements.

We use reasonable administrative, technical, and physical safeguards to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.

However, no website, payment system, email system, or electronic storage method is completely secure. We cannot guarantee absolute security.

Depending on where you live, you may have rights regarding your personal information, including the right to:

  • Request access to the personal information we have about you
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Request that we limit how we use your information
  • Opt out of marketing communications
  • Ask questions about how your information is used

To make a privacy request, contact us using the information below.

If you are a California resident, you may have additional rights under California privacy laws, including the right to know what personal information we collect, use, disclose, or share; the right to request deletion; the right to correct inaccurate information; and the right to opt out of certain sharing of personal information.

We do not sell personal information for money. If our use of cookies or advertising tools is considered “sharing” under California law, California residents may request to opt out by contacting us.

Our website and services are not intended for children under 13 years old. We do not knowingly collect personal information from children under 13.

If we learn that we collected personal information from a child under 13, we will delete it as required by law.

Our website may contain links to third-party websites, payment providers, shipping providers, social media pages, or other services.

We are not responsible for the privacy practices, security, or content of third-party websites. You should review their privacy policies before providing information to them.

Some browsers offer “Do Not Track” signals. Because there is no universal standard for how websites should respond to these signals, our website may not respond to them automatically.

We may update this Privacy Policy from time to time. When we make changes, we will update the “Last Updated” date at the top of this page.

Your continued use of our website or services after changes are posted means you accept the updated Privacy Policy.

If you have questions about this Privacy Policy or want to make a privacy request, please contact us:

iFix Tech LLC
402 Brighton Beach Ave, 1st Floor
Brooklyn, NY 11235
United States of America

Email: ifixtechnyc@gmail.com
Phone: +1 330-999-9119